SDG&E and San Diego Gas & Electric are registered trademarks of San Diego Gas & Electric Company.
© 1998- San Diego Gas & Electric Company. The Trademarks used herein are the property of their respective owners. All rights reserved.
Service providers working with SDG&E and need access to SDG&E customer information are required to complete a request in order to obtain authorization to access this data.
To expedite the request, service providers should prepare for the following:
Generally, service provider requests in which Cyber Security assessments have
been completed can be processed within five to ten business days. Requests that require additional
information or clarification may take longer.
Service providers that have never conducted a Cyber Security review with SDG&E, or have not conducted one in the last year, should plan an extra two weeks for the assessment.
After the request has been reviewed internally, data will be shared with the service provider using a secure channel.
Service providers with general questions about their request can contact their SDG&E request sponsor. Any questions about the cyber security assessment can be directed to the Cyber Security point of contact who provided the assessment. Any questions about SDG&E's process for managing requests can contact the Office of Customer Privacy Customer Information Management team at firstname.lastname@example.org.